Casa La Merced By Mustique, Cartagena - Reviews, Room Options & Prices 2025

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About the Hotel

Calle De Don Sancho36'165, Cartagena, Colombia

Casa La Merced By Mustique, a 5-star hotel in Centro, features a rooftop terrace with panoramic city views, garden pool, and hydromassage tub, steps from grand colonial churches and the Gold Museum.

Modern Suite Amenities

Each air-conditioned accommodation at Casa La Merced By Mustique includes a flat-screen TV with satellite channels, private bathroom with shower and hairdryer. Select suites offer balconies.

Regional Dining Experience

Simple restaurant specializes in regional dishes from Antioquia and Cauca Valley. The American breakfast buffet includes fresh juices, pastries, cold cuts, cheeses, yogurt, and made-to-order hot dishes.

Rooftop Pool Activities

The rooftop pool provides city views of Cartagena's old town. Casa La Merced arranges water activities including yachting, sailing, windsurfing, and scuba diving classes.

Historic Center Location

Located 0.3 miles from Claustro De Santo Domingo monastery. The 24-hour reception arranges bicycle rentals and city tours around Old Cartagena.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Classic Room

Max:

2 persons

25 m²

Bed options:

1 King-size bed

Shower

Air conditioning

room details

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Twin Room

Max:

2 persons

30 m²

Bed options:

2 Single beds

Shower

Air conditioning

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Junior Suite

Max:

2 persons

32 m²

Bed options:

1 King-size bed

Shower

Balcony

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Getting around

A guide to all available transportation options

City Centre

Cartagena 5.6 km

Airports

Rafael Nunez International (CTG) 5.9 km

Ernesto Cortissoz International (BAQ) 131.4 km

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Wi-Fi

Parking

Luggage storage

24-hour services

24-hour reception

General

No smoking on site
Wi-Fi
No parking
Safe deposit box
24-hour reception
No pets allowed
Security
Fire extinguishers

Services

Paid airport shuttle
Room service
Housekeeping
Laundry
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Bar/ Lounge area

Business

Meeting/ Banquet facilities

Spa & Leisure

Outdoor swimming pool
Sun terrace
Jacuzzi
Massage

Room features

Air conditioning
Terrace
Ironing facilities

Media

Flat-screen TV

Location

Calle De Don Sancho36'165, Cartagena, Colombia

Map view

Calle De Don Sancho36'165, Cartagena, Colombia

City landmarks

Castle

Castillo de San Felipe de Barajas

2.0 km

Church

Sanctuary of Saint Peter Claver

970 m

Museum

Museo Historico de Cartagena de Indias

970 m

Square

Custom's Square

970 m

Av. Pedro de Heredia y Venezuela

La India Catalina

2.7 km

Cl. 32 #821

Cartagena's Pegasos's Wharf

970 m

Church

Plaza Santo Domingo

970 m

Carrera 7 No 32-10

The Coches Square

970 m

Museum

Museo del Oro Zenu

970 m

Square

Holy Trinity Square

970 m

Boca del Puente

Clock Tower Monument

970 m

Park

Plaza Bolivar

970 m

Event hall

Centro de Convenciones Cartagena de Indias

970 m

Cartagena

Church of Santo Domingo

970 m

Park

Marina Park

970 m

Carrera 18 - Carrera 18A - Costado Castillo San Felipe de Barajas

Los Zapatos Viejos

2.0 km

Church

Ermita Del Cabrero

2.7 km

Museum

Museo Naval Del Caribe

970 m

Church

Cartagena's Cathedral

970 m

Museum

Rafael Nunez Museum and House

2.7 km

Nearby

Cl. 34 #481

Walled City of Cartagena

530 m

Cartagena

Walls of Cartagena

530 m

Event hall

Marques Valdehoyos House

530 m

Beach

Las Bovedas

530 m

Square

Plaza Fernandez de Madrid

530 m

Square

Plaza de San Diego

530 m

Plaza de Santo Domingo

La Gorda Gertrudis

240 m

Museum

Museo de Arte Moderno

530 m

Art object

Monumento a JuanPablo II

320 m

Praca dos Coches Centro

Monumento Pedro de Heredia

410 m

Restaurants

Cafe Del Mar Cartagena

380 m

Baluarte de Santo Domingo

Restaurante Cande

350 m

Barrio San Diego

El Patio de Vika

130 m

Centro

Restaurante Vedana

310 m

Calle del cuartel # 36-77 Anandá Hotel Boutique

Cafe Lienzo

260 m

Calle 60 24a 40

Pasteleria Mila

220 m

Calle de la Iglesia No 35-76 Cra 9A # 97- 64

Andante Allegro Vivace

240 m

Carrera 4 36 34 Calle don sancho

Mitsuki Restaurant

260 m

Calle del Cuartel #36- 122 Centro Historico

Gelateria Paradiso

280 m

Calle de la Estrella con Calle el Cuartel Centro Historico

El Pulpito Gourmet

170 m

Calle de la Mantilla No 3-49 Centro Historico de Cartagena

Reviews and Ratings

Feedback from previous guests about their experience.

56%

enjoyed the hotel and would happily stay again

5.6/10

Guest rating

Rooms

8.4

Location

9.2

Service

9.2

Dining

8.6

Gavin

United Kingdom, December 2024

5.4/10

I had an interesting experience at Casa La Merced By Mustique. The location is excellent, right in the historic center, perfect for walking to attractions. However, I encountered issues with communication and organization, from check-in to inconsistencies during breakfast. While the staff were friendly, their limited English skills made things a bit challenging. Overall, it was a mix of charming boutique vibes and some frustrating moments. 🌟

Rooms

9.0

My room was spacious, clean, and quiet, which is a rare find in the bustling Old Town. The decor felt modern yet traditional, and the bathroom seemed almost brand new.

Service

7.0

The staff were welcoming and really tried to help where they could. However, their lack of English made certain interactions tough, and it felt like an overall disorganization marred the experience.

Location

10.0

The hotel's location is fantastic, being just steps away from major attractions and nestled within the charming surroundings of El Centro. I loved how tranquil it felt despite being in the heart of the city.

Dining

6.0

Breakfast had a decent variety, but I found it to be somewhat small and underwhelming. I enjoyed the fresh fruits but felt that the overall quality could have been better.

Facilities

7.0

Facilities included a nice rooftop Jacuzzi and a pool, which were great for relaxing. However, they were a bit isolated from one another due to the building layout.

Leo

United Kingdom, December 2024

5.4/10

I had a lovely five-night stay at Casa La Merced By Mustique. The cozy atmosphere and very nice personalized service genuinely made me feel welcome. While the room was a bit small for the price, the comfortable bed and clean facilities made up for it. I particularly enjoyed the delicious breakfast options and the relaxing pool area, although having to move between the Jacuzzi on the rooftop and the pool could be a hassle at times.

Rooms

8.0

My room was cozy and clean, with beautiful decor, but it was a bit small. The bed was incredibly comfortable, and I appreciated the attention to detail like the basket of local fruits.

Service

10.0

The staff was exceptionally friendly and proactive. When I fell ill, the manager even accompanied me to see a specialist, which I found incredibly thoughtful and personalized.

Location

9.0

The location was perfect, just a short walk from the city center, allowing me to explore the main parks and plazas without being in the hustle and bustle.

Dining

9.0

Breakfasts were fantastic, made to order with a variety of options. I especially loved the fresh juices and the coffee.

Facilities

8.0

The hotel offered several convenient amenities, including room service and assistance with bookings. I enjoyed both the pool and the rooftop Jacuzzi, though moving between the two was a minor inconvenience.

Martin

United Kingdom, December 2024

6.6/10

I had a wonderful stay at Casa La Merced. The location is perfect, just inside the city walls, making it easy to explore Cartagena while still providing a quiet retreat. The staff was incredibly welcoming and attentive, ensuring all my needs were met. However, I did encounter a minor issue with the air conditioning, but it didn't detract significantly from my overall experience.

Rooms

9.0

My room was spacious, clean, and had a stunning view of the ocean. Though it was a climb to the fourth floor, the modern decor and great linens made it worth it.

Service

10.0

The staff was truly friendly and helpful, serving welcome drinks and providing personalized service throughout my stay. They made me feel right at home.

Location

9.0

This hotel is situated in a quieter area of the old city, away from the hustle and bustle but still within a short walk from restaurants and attractions. Perfect for exploring!

Dining

9.0

Breakfast was made to order and delicious, featuring traditional Colombian dishes that I enjoyed a lot. A great way to start the day!

Facilities

8.0

The hotel offered great facilities like housekeeping and room service. I particularly appreciated the shuttle service which made getting to and from the airport hassle-free.

Andrew

United Kingdom, November 2024

5.0/10

My stay at Casa La Merced By Mustique was a mixed experience. The location was perfect, allowing me to explore the heart of Cartagena easily, but I found the amenities and overall vibe to be underwhelming for the price. However, the breakfast was excellent and the staff, especially Fernando, were incredibly friendly and helpful. Overall, it's a nice hotel, but not quite the boutique experience I was hoping for given the cost.

Rooms

7.0

The room was spacious and well-equipped, but I expected a bit more charm typical of boutique hotels.

Service

9.0

The staff were very friendly and accommodating, which greatly improved my stay.

Location

9.0

It's conveniently located in El Centro, close to major attractions but still quiet.

Dining

10.0

Breakfast was fantastic with a wide variety of delicious options served in a lovely setting.

Facilities

6.0

The pool's location felt awkward and lacked privacy, which was disappointing.

Oliver

United Kingdom, November 2024

6.2/10

I had an really good stay at Casa La Merced By Mustique. the helpful staff, led by Daniel, made me feel genuinely welcomed from the moment I arrived. The location was perfect, situated in a quieter part of the old city yet close enough to easily access restaurants and attractions. While I faced a minor issue with slow service at times, the overall experience was wonderful, especially the delicious breakfast.

Rooms

9.0

My room was spacious, clean, and modern. it provided beautiful ocean views. The climbing to the fourth floor was well worth it for the experience I received.

Service

10.0

The service here was amazing. all the staff were attentive, friendly, and went above and beyond to ensure my comfort. I especially appreciated the thoughtful gestures, like following up to ensure I woke up on time for my flight.

Location

9.0

I found the location to be fantastic. it was in a quiet area yet within walking distance to many attractions, making it a great base for exploring Cartagena.

Dining

9.0

Breakfast was made to order and simply good. I loved trying traditional Colombian dishes, and the quality of food and presentation was excellent.

Facilities

9.0

The facilities provided everything I needed. with room service and tour assistance available. The hotel itself was beautifully designed and maintained.